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Customer Reviews
PETALS FLORIST & GIFT SHOP
Local Newport, TN florist
Average Customer Rating: 4.9 of 5 stars. (166 reviews)
Date: Feb 15, 2024
Name: David B

State/Province:TN

I recommend Petals florist Kathy is a super helpful during funerals in our family and any time we need flowers.Best customer service
Date: Jan 28, 2024
Name: Roberta E

State/Province:TN

I highly recommend Petals Florist & Gift Shop. Kathy and her staff are very easy to work with and they go way beyond to please customers. Awesome job on my balloon arrangement. Thank you so much
KATHY's Reply:
Date: Jan 29, 2024, 8:15 am

Thank you so much your kind review!!
Date: Jan 19, 2024
Name: Teresa H

State/Province:AL

I highly recommend Petals Florist for all your floral needs. Kathy’s customer service is beyond compare. Once again this year, since I live out of state, she placed flowers on my family members headstones that are buried in Union Cemetery. I was able to do everything over the phone, from looking at the selections in her shop, to making my payment. She delivered them at no charge and texted me photos and videos from the gravesides. Kathy, I can’t thank you enough.
KATHY's Reply:
Date: Jan 23, 2024, 4:23 pm

You are very very welcome sweet lady!!!
Date: Jan 15, 2024
Name: Katelyn G

State/Province:TN

i bought my bouquets online and they didn’t turn out the way i planned. i brought them in and Kathy and Kaila turned them into exactly what i wanted. they ended up not even charging me. they are the kindest, most genuine and helpful people i’ve met! i also rented arch florals and they turned out absolutely amazing. they are so affordable and truly care. highly recommend! thank you ladies again for everything!!!!!
KATHY's Reply:
Date: Jan 16, 2024, 8:59 am

Thank you so much for your review. We are finding this alot...Brides order online from various sites and what they get in the mail isnt like the picture. I am so glad we were able to help you and play a small part in your BIG DAY!!
Date: Jan 06, 2024
Name: Sara M

State/Province:TN

Petals Florist is my go to stop for all my floral and decor needs. Kathy and her staff go above and beyond for their clients. This business also supports our local community especially the schools. From order, design, and delivery Petals Florist is the BEST!
KATHY's Reply:
Date: Jan 06, 2024, 9:26 am

Thank you !!!! Supporting community is important to me- I appreciate you recognizing that !!! GO WARRIORS!
Date: Jan 06, 2024
Name: Kelly C

State/Province:TN

Kathy and her staff were amazing!! I used her for my small wedding and the flowers were BEAUTIFUL!! I would definitely recommend Petals as your go too for all your occasion needs.. thank you again Kathy!!
KATHY's Reply:
Date: Jan 08, 2024, 1:27 pm

THANK YOU SO MUCH!! YOUR DRESS MADE MY FLOWERS LOOK FAB!! xoxox
Date: Jan 05, 2024
Name: Gail B

State/Province:TN

Kathy and her staff always meet, and typically exceed, my expectations. I use Petals Florist and Gift Shop for all of my floral needs and I am NEVER disappointed. Kathy and her staff go above and beyond every time.
Kathleen Brooks's Reply:
Date: Jan 06, 2024, 9:33 am

Thank you so much!! We appreciate your orders and getting to chat with your precious mother on the deliveries!!
Date: Jan 05, 2024
Name: Dustin M

State/Province:TN

Kathy and her team always take care of me when I need flowers. They creat beautiful arrangements that bring a smile to the face of the recipient. I highly recommend Petals Florist!
KATHY's Reply:
Date: Jan 06, 2024, 9:32 am

Thank you so much. I appreciate you and your school very much!!
Date: Jan 05, 2024
Name: Darlene Brooks B

State/Province:TN

I've always been satisfied with calling in and Kathy taking care of what I need. I've been more than satisfied with all the flowers and plants that I've purchased at Petals Florist. Thank you for always taking the time for me & sending beautiful arrangements.
KATHY's Reply:
Date: Jan 06, 2024, 9:31 am

You are very welcome!! Thank you so much !!
Date: Jan 05, 2024
Name: Chandie C

State/Province:TN

Petals Florist is the best florist around. Kathy and her staff always fo amazing work. Whether you need funeral work, flowers for a wedding, or just because flowers, they should be your go to! Kathy always goes above and beyond to help her customers who end up being family. Our family always chooses Petals Florist!
KATHY's Reply:
Date: Jan 06, 2024, 9:30 am

Thank you very much!!! XOXO
Date: Dec 17, 2023
Name: Nancy G

State/Province:TN

AMAZING FLORIST - After a medical setback which kept me from preparing my daughter's wedding flowers, Petals Florist, stepped in and not only saved the day but made things even more special than I could have imagined! Their caring nature and professionalism is a rare gem in today's world! I would HIGHLY RECOMMEND this florist to anyone planning a wedding!
KATHY's Reply:
Date: Dec 18, 2023, 2:01 pm

It was our pleasure!!! Love you and your family!!
Date: Oct 26, 2023
Name: Ashley C

State/Province:TN

The Ladies at petals florist were absolutely amazing.. They definitely pay attention to all the little details. My wedding flowers were gorgeous,and the flower arrangements for the arch were to die for!! Thank you ladies for everything!!
Date: Oct 24, 2023
Name: Katelyn C

State/Province:TN

Kathy and Kaila are two of the sweetest people i’ve met! i got my flowers from Sola Wood, and paid extra for the people at Sola to put my bouquets together. when they came they were so compacted in, they looked like ice cream cones! so round and the flowers were squished! i brought them to Petals and they were more than happy to help. They ended up adding a few things in and fluffing them out and they look 10x better! and they did it free of charge! we came a month before our wedding talking about arch flowers and thank goodness they had an opening our day and went ahead and put us down! the
Date: Oct 20, 2023
Name: Katie N

State/Province:TN

Kathy was so helpful and informative! I enjoyed talking with her and everyone at Petals. I was very unsure what I wanted initially (besides colors) and she came up with some AMAZING ideas. This florist is by far #1 in my book, and if I ever need anything else I will be a returning customer! I will also recommend her to any and everyone!
Date: Oct 17, 2023
Name: Lisa N

State/Province:TN

I would like to give a big thank you to Petals Florist for all the help they provided for us during my son’s wedding. Kathy is the sweetest and nicest person I have ever met in a business setting. She made suggestions to the bride, groom and me The mother of the groom. Little details that you would not even think of. To big flowers from the smallest flower she mastered exactly what they wanted. It’s not just a florist they make you feel like family. The wedding was this weekend and everything was beautiful. She did everything she said she would do.Go by and ck out their Christmas decor.
Date: Oct 01, 2023
Name: Diana T

State/Province:TN

The florist has to be the Best in TN. From the moment I first met her ( at an expo) she has been Kind , generous , gracious and understanding with everything. She is amazing to work with and my goodness she does Amazing work. I bought flowers , brought them to her and she turned them into masterpieces. I can’t recommend Kathy at Petals florist enough. Brides, save yourself some struggles and hire Kathy!!!
Date: Oct 01, 2023
Name: Marci T

State/Province:TN

I have worked many weddings that Kathy and her Petals florist crew has done an outstanding job on the floral arrangements. Exactly what the bride has ordered and she never substitutes. I would definitely recommend Petals Florist for your choice of flowers that you need for any occasion.
Date: Oct 01, 2023
Name: Autumn M

State/Province:TN

Kathy did an amazing job on the flowers for my wedding! I sent her pictures of my inspiration for the flowers and she did everything & more! Petals has amazing customer service and goes above and beyond for their customers! I would 100% recommend them for any occasion!
Date: Sep 25, 2023
Name: Shannon S

State/Province:TN

This is the best florist in East TN. Beautiful product! Excellent customer service and pricing is very affordable!
Date: Sep 23, 2023
Name: Shawna M

State/Province:TN

Kathy and her Petals crew did it again! Every Homecoming for the last few years I have called Kathy with a different theme. I describe the vision and she provides stunning results. Thank you Again Petals Florist!
Date: Sep 20, 2023
Name: Wendy A

State/Province:TN

Petals did a great job on my parents cemetary flowers! They were just beautiful and perfect for fall!!
Date: Sep 20, 2023
Name: Chandie C

State/Province:TN

My family has used Petals on many different occasions throughout the years, and have always been extremely happy with everything we've ordered. Kathy and her staff are the best at what they do. Their work is above and beyond because of the way they care for their customers.
Date: Sep 19, 2023
Name: Erica S

State/Province:TN

I contacted Kathy last minute to order a floral arrangement to be delivered. After talking for a while and giving her my price range she was able to give me what I wanted and more. After texting back and forth she was able to provide pictures of not only the flowers but other options she had available in her store. She has great customer service and an amazing range of options available for different occasions.
Date: Sep 06, 2023
Name: Cassie E

State/Province:TN

Petals made my daughter’s Homecoming corsage’s and boutonnieres they were stunning!!! I would 100% recommend Petals in Newport Tn
Date: Aug 21, 2023
Name: April D

State/Province:TN

Petal’s is my go-to! Kathy and the girls always know what I need, even when I don’t, and go above and beyond in all that they do! The flowers and products are the best and the customer service is untouchable. No matter the need, they have exactly what I’m looking for.
Date: Aug 10, 2023
Name: Maureen F

State/Province:TN

Petals Florist & Gift Shop were absolutely a pleasure to work during the sudden passing of my Mother. Kathy was amazing. She was very knowledgeable, would shoot you straight, and was very kind! The arrangements that she made were breathtakingly beautiful and she did exactly what we requested. We received many compliments on her arrangements. I would definitely use her again. She deserves more than 5 stars!!
Date: Jul 25, 2023
Name: Brandi B

State/Province:TN

Kathy and her staff offer a wide array of choices for all you needs. I have had the opportunity to not only purchase items there but also receive fabulous items from there. Lovely arrangements,gifts such as Rae Dunn, bath bombs, lanterns, tee shirts have been a few. They are professional, creative, and top notch in service. They are an asset to our community!
KATHY's Reply:
Date: Jul 25, 2023, 4:14 pm

Thank you so much !! We appreciate you!!!!!
Date: Jul 14, 2023
Name: Rebecca C

State/Province:TN

I had the opportunity to work with Kathy and staff on a recent wedding. She worked tirelessly to make sure our bride’s vision became a reality. The result was stunning! Highly recommend.
Date: Jun 25, 2023
Name: Heather M

State/Province:TN

Petals Florist does an absolutely stunning job every time! Highly recommend!
Date: Jun 24, 2023
Name: Jama S

State/Province:TN

Petals did an amazing job on my daughters corsage for prom. The flowers were absolutely beautiful!!
Date: Jun 24, 2023
Name: Farm at Bentley Fields W

State/Province:TN

We work very close with Petals when are couples are looking for affordable and beautiful florals that are above expectations. They know our decor and reception floral inventory and can tell couples the exact match for their ceremony, cake florals, accent tables and add ins to match to perfection. Highly recommend! We are eager to say that Petals serves 85-90% of our couples as once they receive quotes and then meet Kathy’s team in person and see the work in person, they’re booking!
Date: Jun 24, 2023
Name: Mary A

State/Province:TN

The bridal bouquet that petals made for my sons wedding was absolutely gorgeous. She also made a boutonnière for my son and it was beautiful as well. I have never a a florist go above and beyond like this florist did. So happy with everything
Date: Jun 23, 2023
Name: Charlotte L

State/Province:TN

Kathy always meets our needs quickly with pretty pieces that suit us and in the price range we want. I know we can always count on her to deliver a piece we are proud to give in all circumstances.
Date: Jun 23, 2023
Name: Jaylan I

State/Province:TN

They done an amazing job on all the floral arrangements in my wedding! I always recommend them to anyone who is getting married! She goes above and beyond!
Date: Jun 23, 2023
Name: Carrie I

State/Province:TN

There are so many wonderful things I could say about Petals but what stands out the most is the amazing care they take of their customers. Living out of town it is a breath of fresh air to know they will go out of their way to take flowers to a loved ones grave. I cannot thank them enough for being precise and appreciative! I would recommend them to any and all! Thank you for the job you do!
Date: Jun 22, 2023
Name: Jennifer E

State/Province:TN

This shop has the best owner and assistants in the business. They are always willing to go above and beyond to help the customer and try to fill any orders needed even when they are covered over with business. They are homegrown and always caring and giving back to the community. Everyone should support this local business when they can!
Date: Jun 22, 2023
Name: N B

State/Province:TN

So grateful to have this florist shop in Newport. The flowers for my mother-in-law's funeral were absolutely perfect. She went out of way to accommodate our needs. Furthermore, Kathy and staff are so supportive of our community from the theatre guild to school events. And they are also great for many last minute needs. Our family loves Petals Florist!
Date: Jun 22, 2023
Name: Kim D

State/Province:TN

Petals is where I go for all my floral needs! They are friendly and always have what I ask w.
Date: Jun 22, 2023
Name: April S

State/Province:TN

I give petals 5 star bc they did a fantastic job on my daddies spread for his casket i apperciate you all so much u do beautiful work
Date: Jun 22, 2023
Name: Jessee C

State/Province:TN

Absolutely flawless execution. Beautiful and timely.
Date: Jun 22, 2023
Name: Stacy D

State/Province:TN

We have used Petal’s for years. Kathy is so easy to work with, and very helpful with anything we suggest. She has done a lot of flower arrangements, and fruit baskets for us. She did a beautiful job on my first daughters wedding. She will also be doing my others daughters wedding i September 2024.
Date: Jun 21, 2023
Name: Brooke K

State/Province:SC

The flowers were absolutely stunning. They were fresh, vibrant, and beautifully arranged. The staff was also incredibly friendly and helpful. They were happy to answer my questions and make sure that I was happy with my order.
Date: Jun 21, 2023
Name: Cassidy G

State/Province:TN

Kathy is great to work with and is very professional and receptive to what you ask for. Petals is the place to go for any floral or wedding needs!
Date: Jun 21, 2023
Name: Dr V

State/Province:TN

Not only do they produce great products and arrangements, they are very supportive of Cocke Co HS sports!
Date: Jun 21, 2023
Name: Gail B

State/Province:TN

Kathy and her staff absolutely know the meaning of outstanding customer service. She and staff bend over backwards to assist me with all my floral needs. If Kathy does not have it, she will get it. She very responsive in communicating, and her services are exemplary.
Date: Jun 20, 2023
Name: Johnny W

State/Province:TN

Always my go-to. All I have to do is suggest what I want for flowers and they take it from there. They make it very easy to order and it's always exactly what I want. Highly recommend them!
Date: Jun 20, 2023
Name: Karen P

State/Province:TN

Kathy worked so well to stay within our wedding budget and our design vibe. My daughter wanted something out of the norm for her wedding and she worked hard to make sure our needs were met. The arch at the ceremony was gorgeous!
Date: Jun 19, 2023
Name: Nicole R

State/Province:TN

Petals is a my only shop for the beautiful choices I need for any occasion in life or my favorite which is sending flowers for no particular reason at all!! Kathy and the ladies there are precious !! Absolutely my favorite florist service. I am so thankful for Petals!!
Date: Jun 18, 2023
Name: Doug B

State/Province:TN

Very friendly staff. Nicely decorated store
Date: Jun 18, 2023
Name: Angela G

State/Province:TN

Great ladies that do a great job! Quality work!
Date: Jun 18, 2023
Name: Missy O

State/Province:TN

Petals is the best florist & gift shop! Kathy is so helpful and accommodating to your needs. She goes above and beyond to help you with your special occasion. I highly recommend Petals Florist!
Date: Jun 18, 2023
Name: Taylor W

State/Province:TN

My go to for any gift! Petals has it all. Very quick and great quality whether you’re searching for a floral arrangement or a beautiful sign.
Date: Jun 18, 2023
Name: Tammy F

State/Province:TN

Kathy’s always accommodating and does a great job for all my special occasions
Date: Jun 18, 2023
Name: Lula O

State/Province:TN

Always very helpful, accommodating and friendly.
Date: Jun 18, 2023
Name: Jordan W

State/Province:TN

Very friendly staff Always helpful with suggestions and pictures.
Date: Jun 18, 2023
Name: Lina R

State/Province:TN

Drove an hour to use Petals for my wedding and they are well worth the drive!!! Kathy and the girls worked so hard to make my dream florals come to life and they did a phenomenal job! They included me in every step of the process and ensured it was what I wanted and more! Petals went above and beyond for my wedding and I’ll continue to use them for other life events!
Date: Jun 18, 2023
Name: Brooke S

State/Province:TN

I recently used Petals Florist & Gift Shop to order a floral arrangement for a funeral. I was very impressed with the quality of the flowers and the service I received.
Date: Jun 18, 2023
Name: Kathy B

State/Province:TN

Petals, is our go to flower shop. The customer service is unmatched. They go above and beyond to get the job done.
Date: Jun 18, 2023
Name: Abigail C

State/Province:TN

Absolutely loved the florals that Petals did for my wedding! Colors were perfect, bouquets were executed perfectly, staff was knowledgeable and had wonderful suggestions!
Date: Jun 13, 2023
Name: RuthAnn T

State/Province:TN

So very friendly and helpful! The only local florist I use.
Date: May 03, 2023
Name: Jensen B

State/Province:TN

When I tell you Kathy would drop everything to help you I mean it. Wether it’s flowers, decor, ordering 150 sage green napkins just for me to rent since she didn’t have that color, or even just general wedding things her and Say I Do Event Rentals are your girls! She dropped everything to help me with whatever I needed no matter what she had going on. I truly can’t put into words how grateful I am for her. She has went above and beyond for this wedding and I’ll forever cherish her and all of her help.
Date: Apr 18, 2023
Name: Barbara C

State/Province:TN

Kathy and her employees are wonderful to work with. They do a great job and Kathy goes above and beyond to please her customers. Thank you Kathy.
Date: Apr 11, 2023
Name: Suggs C

State/Province:TN

Petals is my go-to florist. The customer service is exceptional. I’ve purchased gift items, wreaths and flower arrangements and am always happy with each item. They have the skills and take the time to understand what you want or help you develop a vision so they can make each flower arrangement original and special. They treat customers like members of the family!
Date: Apr 03, 2023
Name: Jonathan H

State/Province:TN

Kathy done an amazing job with a fast turnaround time. I will definitely use Petals Florist in the future. Great customer service!
Date: Mar 06, 2023
Name: Renee M

State/Province:TN

I have worked with Petals Florist for several years now in the wedding business. Kathy and her team go above and beyond to make sure the couples have a stress free experience with all their floral needs. I would highly recommend Petals for all your floral needs.
Date: Mar 02, 2023
Name: Craig L

State/Province:TN

Being a venue owner I have had the opportunity to work with Petals on numerous projects with nothing but total success for my clients. You should definitely consider them if you’re looking for florals for your next event. Their attention to detail is second to none!
Date: Mar 02, 2023
Name: benjamin m

State/Province:TN

I’ve used Petals flower shop dozens of times not only for their beautiful arrangements but specifically for the love and care that Kathy puts into each and every order that comes her way! Kathy truly has a wonderful eye for what will look best!! My marriage thanks you Kathy!!!!
Date: Mar 02, 2023
Name: benjamin m

State/Province:TN

Petals florist is second to none! Kathy truly has a gift for this line of work! I’ve used petals florists dozens of time!The level of professionalism and attention to detail that they put into everything they do is by far the best I’ve ever had the privilege of witnessing. Thankyou again Kathy. My wife and I and especially our marriage has greatly been enhanced because of your continued excellence and care!!!!
Date: Feb 28, 2023
Name: Rommel A

State/Province:MI

Beautiful arrangements !!!
Date: Feb 23, 2023
Name: Barbara S

State/Province:TN

Beautiful arrangement!!
Date: Jan 12, 2023
Name: Michael C

State/Province:TN

I could not recommend a better flower shop in the area! I came in last minute looking for some flowers for my wedding and Kathy put together the most beautiful bouquets for my wife in no time and even ordered extra flowers to accommodate my last minute request. She also gave me a great local recommendation to buy a wedding gift at a local jewelry store. The flowers and the gift recommendation was a key part in making our wedding special. Thanks so much for being a big part of our special day! The price was extremely reasonable for some of the best flowers I have ever purchased! Thanks again!!
Date: Jan 11, 2023
Name: Tim R

State/Province:TN

When I placed the order I got a call from the shop saying they didn't have sunflowers but that the owner would call me the next day to discuss options. I never got a call so I wasn't expecting the order to be delivered. It was and not only did it have sunflowers it looked like the more expensive bouquet! My wife loves it! Thanks again for always doing such a good job!
Kathy Brooks's Reply:
Date: Jan 16, 2023, 9:15 am

you are very welcome !!!!!
Date: Dec 21, 2022
Name: Sissy F

State/Province:NJ

Owner was so sweet and eager to create exactly what we envisioned for a bereavement order. She was so patient during our many calls and texts. She even sent, who I believe is her husband, to their floral supplier to pick up exactly what we wanted. They are a great team. Highly recommend.
Date: Dec 21, 2022
Name: Kim D

State/Province:TN

Kathy is wonderful to work with! She’s very accommodating and works hard for every customer.
Date: Dec 21, 2022
Name: Rusty G

State/Province:TN

Wonderful experience all around. The staff is very accommodating and very reasonable prices. Thanks for all your help!
Date: Dec 20, 2022
Name: April B

State/Province:TN

I would highly recommend Petal’s Florist! They always do a wonderful job on any selection I order. Thank you so much Petal’s Florist.
Date: Dec 20, 2022
Name: Missy O

State/Province:TN

Petals Florist is the best! I always receive the best customer care and I am always please with my purchases. I definitely recommend Petals Florist!
Date: Jul 15, 2022
Name: Janet S

State/Province:TN

Best Florist. Always professional and takes care of any Special Request I have. Excellent service everytime.
Date: Jun 16, 2022
Name: Vicki M

State/Province:FL

I had a very pleasant experience with Petals Florist.
Date: May 21, 2022
Name: Ashley B

State/Province:PA

I sent this arrangement to my mom for Mother’s Day. It was beautiful and the flowers lasted well over a week. I would definitely order from here again.
Date: Apr 05, 2022
Name: Vanessa M

State/Province:TN

Didn't have exactly what I ordered but the suggestion for the substitution was perfect. Still getting compliments on the arrangement. Thank you very much!
Date: Feb 28, 2022
Name: JEFF J

State/Province:TN

Thank You!
Date: Jan 10, 2022
Name: Karen R

State/Province:TN

You guys did an amazing job again! Thank you so much! It's a beautiful arrangement!
Date: Jan 07, 2022
Name: Tim R

State/Province:TN

Another good job!! My wife's flowers are beautiful and she loves them! Thank you so much!
Date: Oct 29, 2021
Name: Karen R

State/Province:TN

You guys did an amazing job! We've dealt with the big companies like 800 Flowers and stuff and they're terrible. I went directly to your website and found the perfect bouquet for my wife and she LOVES IT!! Thank you so much!!
Date: Oct 21, 2021
Name: Jennifer S

State/Province:TX

I live out of state and I bought some flowers for my mom for her birthday and she loves them. It absolutely made her day and they are beautiful. They were delivered early as well. Wonderful place and wonderful customer service!
Date: May 07, 2021
Name: Caleb G

State/Province:OH

Every time I buy flowers from here there always very nice and I would strongly recommend anyone to buy them from here. My mother just got her flowers she is very happy thank you Kathy and thanks to your husband as well.
Date: May 04, 2021
Name: Becky C

State/Province:TN

This was my first time using Petals. Kathy was wonderful to work with. She sent me pictures of gifts to choose from for a surprise for my daughters Birthday and the hanging basket I chose was delivered in 30 minutes!!! Awesome experience I will definitely use Petals again!
Date: Apr 15, 2021
Name: Gail C

State/Province:TN

Beautiful arrangement as is every one I have received prior to this. I am enjoying my birthday flowers.
Kathy Brooks's Reply:
Date: Apr 17, 2021, 6:46 am

thank you so much for your kind words! We appreciate you and your family very much !
Date: Mar 25, 2021
Name: Sheila C

State/Province:TN

Everything went so smoothly with this floral delivery it was amazing right on time early in the day very happy with the service
Date: Mar 23, 2021
Name: Carol B

State/Province:IL

Kathy went above and beyond to create a treat basket specific to our needs. She also worked hard to get the delivery made, staying in touch so I knew all was well. A big thank you to Petals!
Date: Mar 12, 2021
Name: Pamela G

State/Province:TN

Fast and efficient service. Very nice basket.
Date: Feb 25, 2021
Name: Jonathan S

State/Province:NJ

I've been using pedals for the last few years. I have been very happy with the service. Pedals is always right on the mark. Thank you very much. Have a good day. J David Stroup
Date: Feb 18, 2021
Name: Kassie J

State/Province:TN

Kathy is wonderful! She works hard to accommodate her clients and makes such beautiful arrangements. We choose Petals as our florist over and over again.
Date: Feb 03, 2021
Name: Dick B

State/Province:TN

This bouquet was sent to IL and was there delivered in a couple of hours. Very happy with service and the bouquet.
Date: Dec 09, 2020
Name: Phil j

State/Province:NC

In short notice they were still able to accommodate us and get the flowers delivered on time. My mom said they were beautiful! Thank you so much!
Date: Aug 25, 2020
Name: Maureen M

State/Province:TN

I was pleased with the speed with which they produced and delivered my order. Thank you, Maureen
Kathy's Reply:
Date: Aug 26, 2020, 4:56 am

Thank you for your order. Please do not hesitate to call on us again .
Date: Jul 18, 2020
Name: Richard C

State/Province:NJ

Beautiful flowers...prompt delivery
Date: Jul 10, 2020
Name: lydia y

State/Province:FL

The flowers were Georgous. Thanks so much.
Date: Jul 06, 2020
Name: Tom R

State/Province:TN

Beautiful flowers. You always do an outstanding job. Thank you. Tom
Date: Jun 03, 2020
Name: RuthAnn T

State/Province:TN

Very courteous and professional.
Date: May 08, 2020
Name: Lori K

State/Province:IN

Prompt service & received email when they were delivered. I live out of state & due to Pandemic wasn’t allowed to attend funeral. So I didn’t actually see flowers. But I’m sure they were beautiful.
Date: May 02, 2020
Name: vicki v

State/Province:TN

Service was excellent and the flower arrangement was gorgeous. Kathy was very pleasant & knowledgeable & awesome to work with and she enhanced the flower arrangement then provided video showing a 360 view of arrangement and told about the flowers used. Also provided pictures. Making it easy to share with others who contributed to the purchase of flowers. We were all extremely pleased with the beautiful flower arrangement and would highly recommend this florist.
Date: Apr 23, 2020
Name: Bridget N

State/Province:TN

All of the ladies at Petals are amazing. Any time I call and ask for any type of arrangement or any thing they always go above and beyond my expectations. I would definitely recommend them for all of your floral needs.
Date: Mar 08, 2020
Name: Vickie M

State/Province:TN

Kathy will help no matter the situation, hour or if she’s out of town. I have never ordered or bought anything that I’ve not been satisfied with.
Date: Jan 06, 2020
Name: Levi M

State/Province:TN

The employees here were very kind and helpful. I will definitely be going back whenever I need a florist's expertise.
Date: Nov 29, 2019
Name: Kimberly W

State/Province:IN

Great service.
Date: Nov 05, 2019
Name: Rhonda W

State/Province:IN

Apparently I called my order in after hours and they were kind enough to take my call. She was very helpful and took care of my order. Thank you so much for going the extra mile for me!!!!
Date: Nov 02, 2019
Name: Callie M

State/Province:TX

I ordered flowers and chocolates for a friends birthday online from Texas. It was easy to order and I gave the florist the choice of what to do. I simply ordered a custom order with florist choice, but noted her favorite color was purple. They did an amazing job! The arrangement was full and beautiful! Thanks for making her day brighter.
Kathy's Reply:
Date: Nov 02, 2019, 6:52 pm

Thank you so much. I appreciate your kind words! Please do not hesitate to call on me to help you again.
Date: May 17, 2019
Name: Sue W

State/Province:TN

Excellent delivery service. BEAUTIFUL and fresh flowers.
Kathy's Reply:
Date: May 21, 2019, 9:50 am

Thank you so much !!
Date: May 15, 2019
Name: SHANNON S

State/Province:TN

Website was easy and quick, delivery was very quick. Awesome company!
Kathy's Reply:
Date: May 15, 2019, 9:10 am

Thank you so much!! We appreciate your continued business!
Date: May 11, 2019
Name: Heidi S

State/Province:TN

The flowers was perfect and went above and beyond making my corsage for my mom to wear to church on Mother's Day. I would highly recommend this florist. I have never been unsatisfied with any of their work I have ordered through the years.
Date: May 10, 2019
Name: P B

State/Province:TN

Great service and always willing to go the extra step! Flowers were the perfect color and fit for the occasion.
Date: May 09, 2019
Name: Jeff K

State/Province:TN

Could not ask for someone caring and more helpful than Kathy. My Hometown Florist.....
Kathy Brooks's Reply:
Date: May 09, 2019, 6:51 pm

My pleasure!! Thank you for your continued support!!
Date: May 03, 2019
Name: Dawn F

State/Province:TN

Thank you Kathy for making my moms grave such amazing arrangements. Our family is very blessed to have such a caring professional to work with in Newport.
Date: Apr 25, 2019
Name: Brandi F

State/Province:TN

Very thankful for Petals Florist!!! I had forgot about the corsage and buttaneur for this years prom. Luckily when I contacted Kathy, she didn't hesitate to help me. They are gorgeous!!!
Date: Jan 20, 2019
Name: Kathy B

State/Province:TN

Great florist.
Date: Jan 19, 2019
Name: Sandra C

State/Province:TN

Always beautiful flowers and wreaths and so accommodating...even when I call on them at the last minute!
Date: Jan 12, 2019
Name: Leslie H

State/Province:TN

They delivered a beautiful bouquet within 2 hours on a Friday after I put an order in on 1800 flowers. very sweet employees and wonderful service!
Date: Dec 14, 2018
Name: David H

State/Province:TN

Great service. My wife loved the arrangement.
Date: Nov 14, 2018
Name: Charles S

State/Province:GA

I was out-of-state and this was my first time ordering from this shop, though it was for a somber occasion. I was quite pleased with the ordering process and the customer service. I had forgotten to attach my name to the arrangement, and received a call the upon receiving the order to confirm who it was from and who it was for.
Kathy 's Reply:
Date: Nov 15, 2018, 7:49 am

Thank you so much for your order !! We are very happy to help !! Have a great day !
Date: Oct 02, 2018
Name: Amy Y

State/Province:FL

Completely overjoyed with the beautiful flowers Kathy created for my daughters wedding. Having a destination wedding was stressful enough, but after communicating with Kathy, we were confident she understood exactly what my daughter wanted. The bridal bouquet was breathtaking, the bridesmaids flowers and boutonnieres were exactly what we asked for. The flowers were delivered exactly on time, and Kathy even took the extra flowers we wanted for the dinner tables and arranged them for us. Without a doubt, the best choice we could have made. Thank you Kathy so much!
Date: Sep 29, 2018
Name: Katie P

State/Province:TN

Couldn’t be happier with the beautiful basketball arrangement Kathy made! It was absolutely perfect! So helpful and talented!
Date: Sep 28, 2018
Name: Missy R

State/Province:NC

Exceptional customer service, and exquisite floral arrangements!! I have relied on Petals Florist for many occasions, and being from out of town, I know that I can call Kathy and everything will be taken care of beautifully!
Date: Sep 28, 2018
Name: Andrea S

State/Province:TN

Excellent customer service I needed a very last minute corsage the colors matched perfectly for my daughters dress and was ready in less than an hour!
Date: Sep 28, 2018
Name: Jennifer E

State/Province:TN

Such a great florist with friendly staff. A homegrown talent that chooses to make the right flower arrangement for your every need. I am never disappointed with anything that I purchase or special order. Such a wonderful staff that is always ready to provide a 5 star service. Everyone should use this florist. No one will be disappointed.
Date: Sep 28, 2018
Name: Dawn L

State/Province:TN

Kathy always goes above and beyond for anything I have ordered. The floral arrangements are always on point with any occasion or special request I have had!!
Date: Sep 28, 2018
Name: Louanna O

State/Province:TN

Whatever the occasion, Petals delivers a fabulous product with top notch, personal service.
Date: Sep 27, 2018
Name: Mike H

State/Province:TN

I have used Petals many times and they have never disappointed me with the arrangement or the customer service. They are 5 STAR and would recommend them for any event or occasion.
Date: Sep 27, 2018
Name: Bradley K

State/Province:TN

I have found the store's owner, Kathy, to be very helpful and knowledgeable in the florist business. Kathy is always helping her community, especially Newport and Cocke County's schools. She discounts items so that local schools would not go over budget. High school students love Kathy's unique designs for corsages and boutonnieres for proms. Very artistic creations. Very fresh and colorful flowers. Lots of fun to visit her store.
Date: Sep 18, 2018
Name: Morgan P

State/Province:TN

I contacted Petals needing a bouquet with a very short notice. They went above and beyond to help me get exactly what I needed and exceeded all of my expectations! Customer service is outta this world! Thanks Petals!!!
Date: Sep 17, 2018
Name: Annette B

State/Province:TN

Petals is great! They always come through with exactly what one asks for in regards to design. The arrangements are affordable and of great quality.
Date: Sep 17, 2018
Name: Chandie C

State/Province:TN

I can't say enough great things about Petals Florist. Every order I get from them is beautifully done. There is no better florist around. Highly recommend for any of your flower needs.
Date: Mar 13, 2018
Name: Charles T

State/Province:TN

I felt bad because my wife is allergic to Lavender and most the basket was lavender products but the basket was pretty even though she couldn't use it.
Kathy's Reply:
Date: Mar 13, 2018, 12:48 pm

Oh my goodness! I had no idea, I am so sorry! It was a relaxation basket which involves A LOT of lavender!! I will definitely keep that in mind for her gift next year. THANK YOU FOR YOUR ORDER!
Date: Feb 17, 2018
Name: Malinda W

State/Province:TN

I received a flower arrangement for valentines... a tiger and a box of candies .. they did a very nice bow with the roses, the heart candies were a nice treat , and very nice size (tiger ) to be a medium size. Very friendly service as I received the gifts from the delivery person. This shop is in our town , my husband is a truck driver and just ordered from a website online because he couldn’t make it home .. you won’t be disappointed with whatever you order !
Kathy 's Reply:
Date: Feb 17, 2018, 12:09 pm

Thank you very much ! Hopefully when your hubby returns home you will be able to enjoy the chocolates together !
Date: Jan 17, 2018
Name: Patrick C

State/Province:TN

Everything exceeded my expectations. The person that made my arrangement even modified it to my liking.
Date: Jan 02, 2018
Name: Rhonda B

State/Province:TN

Great service.
Date: May 16, 2017
Name: Patti S

State/Province:TN

Received a lovely cut flower arrangement, savory/sweet treat gift basket & box of chocolates for Mothers Day.
Date: Mar 04, 2017
Name: LaMar B

State/Province:UT

We placed an order from out-of-state for a funeral that we were not able to attend in person. The Petals Florist staff was very kind and helpful and they made a beautiful arrangement to deliver to the funeral home. They also went the extra mile and sent us a picture of the arrangement. I would highly recommend Petals and will definitely use them again when ordering flowers in the Newport area.
Kathy's Reply:
Date: Mar 04, 2017, 9:15 am

It was our pleasure! THANK YOU!
Date: Apr 15, 2016
Name: gail c

State/Province:TN

Received the beautiful floral arrangement for my birthday and was very pleased. They are still lovely after several days.
Date: May 22, 2015
Name: Lori T

State/Province:TX

I didn't see the flowers that were sent but heard how beautiful they were. The flowers that my mom ordered on behalf of our families for the funeral were absolutely perfect and beautifully done. She would have loved them. Thank you so much!!
Kathy's Reply:
Date: May 22, 2015, 9:30 am

Thank you - Its always a pleasure!!!
Date: Apr 20, 2015
Name: Billie R

State/Province:OH

I was given the name of two shops in town. The first shop was too difficult to navigate.This site was easy to use. When I needed to follow up by telephone, I was pleased with the results.
Kathy's Reply:
Date: Apr 21, 2015, 5:26 am

Thank you so much. We really appreciate your business and look forward to serving your floral needs again.
Date: Mar 27, 2015
Name: A J

State/Province:SC

We were in town for my father's funeral and happened upon Petals Newport for floural arrangements for the services. We did not have a recommendation and were not sure who to use at the time. The service was exemplary and the kindness of the staff made us feel like they truly cared. The product was equal to the staff and the arrangements sent to the church were better than I could have anticipated. I would recommend Petals Newport to anyone who is looking for a flourist. Thank you Petals!
Kathy's Reply:
Date: May 22, 2015, 9:33 am

You are very welcome. Hope all is going well with your family. The loss of a father is very hard. Continued prayers for your family.
Date: Mar 03, 2014
Name: April D

State/Province:TN

Very nice arrangement. I was pleased!
Kathy's Reply:
Date: May 22, 2015, 9:34 am

Thank you so much for your order! I appreciated the opportunity to help you. Have a nice day!
Date: Jan 30, 2014
Name: Alice B

State/Province:KY

Date: Jan 05, 2014
Name: kaye B

State/Province:TN

Petals flower shop is the best, !!!!!! Love every thing they do.
Date: Jan 05, 2014
Name: kaye B

State/Province:TN

Petals flower shop is the best, !!!!!! Love every thing they do.
Date: Sep 29, 2013
Name: Paula S

State/Province:TN

So great to order flowers from out of town and know they're delivered and a quality product. Thank you!!
Date: Jun 13, 2013
Name: Craig A

State/Province:MO

Was extremely pleased. Family was very happy with the flowers. Reminded them of their mother who was an avid gardener. Thank you....
Date: Mar 17, 2013
Name: William G

State/Province:CT

Very friendly-great service and beautiful flowers!! Thanks.
Date: May 23, 2012
Name: Lois D

State/Province:TN

The floral arrangement was absolutely beautiful. I appreciated the information provided to lengthened the beauty of the flowers. They did last for a long time. Lois Dyer
Date: Mar 16, 2012
Name: William G

State/Province:CT

Easy to order. Flowers delivered on time. Will use again
Date: Feb 18, 2012
Name: SHERRY B

State/Province:TN

Very Happy with your service, Thank you again
Date: Feb 10, 2012
Name: Michael G

State/Province:TN

I was very pleased with the arrangement. It was the prettiest, most tasteful arrangement at the funeral service. My compliments to you all.
Date: Dec 19, 2011
Name: Sara B

State/Province:TN

Beautiful.
Date: Aug 06, 2011
Name: Robert E

State/Province:TN

How about having some very simple floral arrangements on your website that are at the price some of us poor people could afford? Something under $20... good enough to make a statement without us poor people having to make a loan to order the flowers?
Date: Jun 02, 2011
Name: James G

State/Province:NC

Web Site was easy to use. Flowers were delivered on time as requested.
Date: May 12, 2011
Name: Kim G

State/Province:FL

Petals Florist's flowers were so fresh and beautiful. The staff was so helpful and polite. I will use them again.
Date: Feb 17, 2011
Name: Jeannie S

State/Province:TN

The flowers were the most beautiful I had ever received and they smelled wonderful. I really liked them better than red roses, plus I liked the square glass container they received in. I am very happy with them!
Date: Jan 29, 2011
Name: Wendee N

State/Province:SC

I use Petal's for all my floral needs. I am away from my parent's and when I want to send something special, Petal's is always there. The quality of the flowers is beyond words and the arrangement is spectacular. My parents always love the beauty and it gets better each and everytime. They always enjoy and can't wait to see what I (and Petal's) will send next. Thanks to everyone at Petal's.
Date: Jul 29, 2010
Name: Deborah C

State/Province:TX