Customer Reviews
PETALS FLORIST & GIFT SHOP
Local Newport, TN florist
Local Newport, TN florist
Date: May 03, 2023
Name:
Jensen B
State/Province:TN
When I tell you Kathy would drop everything to help you I mean it. Wether it’s flowers, decor, ordering 150 sage green napkins just for me to rent since she didn’t have that color, or even just general wedding things her and Say I Do Event Rentals are your girls! She dropped everything to help me with whatever I needed no matter what she had going on. I truly can’t put into words how grateful I am for her. She has went above and beyond for this wedding and I’ll forever cherish her and all of her help.
Date: Apr 18, 2023
Name:
Barbara C
State/Province:TN
Kathy and her employees are wonderful to work with. They do a great job and Kathy goes above and beyond to please her customers. Thank you Kathy.
Date: Apr 11, 2023
Name:
Suggs C
State/Province:TN
Petals is my go-to florist. The customer service is exceptional. I’ve purchased gift items, wreaths and flower arrangements and am always happy with each item. They have the skills and take the time to understand what you want or help you develop a vision so they can make each flower arrangement original and special. They treat customers like members of the family!
Date: Apr 03, 2023
Name:
Jonathan H
State/Province:TN
Kathy done an amazing job with a fast turnaround time. I will definitely use Petals Florist in the future. Great customer service!
Date: Mar 06, 2023
Name:
Renee M
State/Province:TN
I have worked with Petals Florist for several years now in the wedding business. Kathy and her team go above and beyond to make sure the couples have a stress free experience with all their floral needs. I would highly recommend Petals for all your floral needs.
Date: Mar 02, 2023
Name:
Craig L
State/Province:TN
Being a venue owner I have had the opportunity to work with Petals on numerous projects with nothing but total success for my clients. You should definitely consider them if you’re looking for florals for your next event. Their attention to detail is second to none!
Date: Mar 02, 2023
Name:
benjamin m
State/Province:TN
I’ve used Petals flower shop dozens of times not only for their beautiful arrangements but specifically for the love and care that Kathy puts into each and every order that comes her way! Kathy truly has a wonderful eye for what will look best!! My marriage thanks you Kathy!!!!
Date: Mar 02, 2023
Name:
benjamin m
State/Province:TN
Petals florist is second to none! Kathy truly has a gift for this line of work! I’ve used petals florists dozens of time!The level of professionalism and attention to detail that they put into everything they do is by far the best I’ve ever had the privilege of witnessing. Thankyou again Kathy. My wife and I and especially our marriage has greatly been enhanced because of your continued excellence and care!!!!
Date: Feb 28, 2023
Name:
Rommel A
State/Province:MI
Beautiful arrangements !!!
Date: Feb 23, 2023
Name:
Barbara S
State/Province:TN
Beautiful arrangement!!
Date: Jan 12, 2023
Name:
Michael C
State/Province:TN
I could not recommend a better flower shop in the area! I came in last minute looking for some flowers for my wedding and Kathy put together the most beautiful bouquets for my wife in no time and even ordered extra flowers to accommodate my last minute request. She also gave me a great local recommendation to buy a wedding gift at a local jewelry store. The flowers and the gift recommendation was a key part in making our wedding special. Thanks so much for being a big part of our special day! The price was extremely reasonable for some of the best flowers I have ever purchased! Thanks again!!
Date: Jan 11, 2023
Name:
Tim R
State/Province:TN
When I placed the order I got a call from the shop saying they didn't have sunflowers but that the owner would call me the next day to discuss options. I never got a call so I wasn't expecting the order to be delivered. It was and not only did it have sunflowers it looked like the more expensive bouquet! My wife loves it! Thanks again for always doing such a good job!
Kathy Brooks's Reply:
Date: Jan 16, 2023, 9:15 am
you are very welcome !!!!!
Date: Dec 21, 2022
Name:
Sissy F
State/Province:NJ
Owner was so sweet and eager to create exactly what we envisioned for a bereavement order. She was so patient during our many calls and texts. She even sent, who I believe is her husband, to their floral supplier to pick up exactly what we wanted. They are a great team. Highly recommend.
Date: Dec 21, 2022
Name:
Kim D
State/Province:TN
Kathy is wonderful to work with! She’s very accommodating and works hard for every customer.
Date: Dec 21, 2022
Name:
Rusty G
State/Province:TN
Wonderful experience all around. The staff is very accommodating and very reasonable prices. Thanks for all your help!
Date: Dec 20, 2022
Name:
April B
State/Province:TN
I would highly recommend Petal’s Florist! They always do a wonderful job on any selection I order. Thank you so much Petal’s Florist.
Date: Dec 20, 2022
Name:
Missy O
State/Province:TN
Petals Florist is the best! I always receive the best customer care and I am always please with my purchases. I definitely recommend Petals Florist!
Date: Jul 15, 2022
Name:
Janet S
State/Province:TN
Best Florist. Always professional and takes care of any Special Request I have. Excellent service everytime.
Date: Jun 16, 2022
Name:
Vicki M
State/Province:FL
I had a very pleasant experience with Petals Florist.
Date: May 21, 2022
Name:
Ashley B
State/Province:PA
I sent this arrangement to my mom for Mother’s Day. It was beautiful and the flowers lasted well over a week. I would definitely order from here again.
Date: Apr 05, 2022
Name:
Vanessa M
State/Province:TN
Didn't have exactly what I ordered but the suggestion for the substitution was perfect. Still getting compliments on the arrangement. Thank you very much!
Date: Feb 28, 2022
Name:
JEFF J
State/Province:TN
Thank You!
Date: Jan 10, 2022
Name:
Karen R
State/Province:TN
You guys did an amazing job again! Thank you so much! It's a beautiful arrangement!
Date: Jan 07, 2022
Name:
Tim R
State/Province:TN
Another good job!! My wife's flowers are beautiful and she loves them! Thank you so much!
Date: Oct 29, 2021
Name:
Karen R
State/Province:TN
You guys did an amazing job! We've dealt with the big companies like 800 Flowers and stuff and they're terrible. I went directly to your website and found the perfect bouquet for my wife and she LOVES IT!! Thank you so much!!
Date: Oct 21, 2021
Name:
Jennifer S
State/Province:TX
I live out of state and I bought some flowers for my mom for her birthday and she loves them. It absolutely made her day and they are beautiful. They were delivered early as well. Wonderful place and wonderful customer service!
Date: May 07, 2021
Name:
Caleb G
State/Province:OH
Every time I buy flowers from here there always very nice and I would strongly recommend anyone to buy them from here. My mother just got her flowers she is very happy thank you Kathy and thanks to your husband as well.
Date: May 04, 2021
Name:
Becky C
State/Province:TN
This was my first time using Petals. Kathy was wonderful to work with. She sent me pictures of gifts to choose from for a surprise for my daughters Birthday and the hanging basket I chose was delivered in 30 minutes!!! Awesome experience I will definitely use Petals again!
Date: Apr 15, 2021
Name:
Gail C
State/Province:TN
Beautiful arrangement as is every one I have received prior to this. I am enjoying my birthday flowers.
Kathy Brooks's Reply:
Date: Apr 17, 2021, 6:46 am
thank you so much for your kind words! We appreciate you and your family very much !
Date: Mar 25, 2021
Name:
Sheila C
State/Province:TN
Everything went so smoothly with this floral delivery it was amazing right on time early in the day very happy with the service
Date: Mar 23, 2021
Name:
Carol B
State/Province:IL
Kathy went above and beyond to create a treat basket specific to our needs. She also worked hard to get the delivery made, staying in touch so I knew all was well. A big thank you to Petals!
Date: Mar 12, 2021
Name:
Pamela G
State/Province:TN
Fast and efficient service. Very nice basket.
Date: Feb 25, 2021
Name:
Jonathan S
State/Province:NJ
I've been using pedals for the last few years. I have been very happy with the service. Pedals is always right on the mark. Thank you very much. Have a good day. J David Stroup
Date: Feb 18, 2021
Name:
Kassie J
State/Province:TN
Kathy is wonderful! She works hard to accommodate her clients and makes such beautiful arrangements. We choose Petals as our florist over and over again.
Date: Feb 03, 2021
Name:
Dick B
State/Province:TN
This bouquet was sent to IL and was there delivered in a couple of hours. Very happy with service and the bouquet.
Date: Dec 09, 2020
Name:
Phil j
State/Province:NC
In short notice they were still able to accommodate us and get the flowers delivered on time. My mom said they were beautiful! Thank you so much!
Date: Aug 25, 2020
Name:
Maureen M
State/Province:TN
I was pleased with the speed with which they produced and delivered my order. Thank you, Maureen
Kathy's Reply:
Date: Aug 26, 2020, 4:56 am
Thank you for your order. Please do not hesitate to call on us again .
Date: Jul 18, 2020
Name:
Richard C
State/Province:NJ
Beautiful flowers...prompt delivery
Date: Jul 10, 2020
Name:
lydia y
State/Province:FL
The flowers were Georgous. Thanks so much.
Date: Jul 06, 2020
Name:
Tom R
State/Province:TN
Beautiful flowers. You always do an outstanding job. Thank you. Tom
Date: Jun 03, 2020
Name:
RuthAnn T
State/Province:TN
Very courteous and professional.
Date: May 08, 2020
Name:
Lori K
State/Province:IN
Prompt service & received email when they were delivered. I live out of state & due to Pandemic wasn’t allowed to attend funeral. So I didn’t actually see flowers. But I’m sure they were beautiful.
Date: May 02, 2020
Name:
vicki v
State/Province:TN
Service was excellent and the flower arrangement was gorgeous. Kathy was very pleasant & knowledgeable & awesome to work with and she enhanced the flower arrangement then provided video showing a 360 view of arrangement and told about the flowers used. Also provided pictures. Making it easy to share with others who contributed to the purchase of flowers. We were all extremely pleased with the beautiful flower arrangement and would highly recommend this florist.
Date: Apr 23, 2020
Name:
Bridget N
State/Province:TN
All of the ladies at Petals are amazing. Any time I call and ask for any type of arrangement or any thing they always go above and beyond my expectations. I would definitely recommend them for all of your floral needs.
Date: Mar 08, 2020
Name:
Vickie M
State/Province:TN
Kathy will help no matter the situation, hour or if she’s out of town. I have never ordered or bought anything that I’ve not been satisfied with.
Date: Jan 06, 2020
Name:
Levi M
State/Province:TN
The employees here were very kind and helpful. I will definitely be going back whenever I need a florist's expertise.
Date: Nov 29, 2019
Name:
Kimberly W
State/Province:IN
Great service.
Date: Nov 05, 2019
Name:
Rhonda W
State/Province:IN
Apparently I called my order in after hours and they were kind enough to take my call. She was very helpful and took care of my order. Thank you so much for going the extra mile for me!!!!
Date: Nov 02, 2019
Name:
Callie M
State/Province:TX
I ordered flowers and chocolates for a friends birthday online from Texas. It was easy to order and I gave the florist the choice of what to do. I simply ordered a custom order with florist choice, but noted her favorite color was purple. They did an amazing job! The arrangement was full and beautiful! Thanks for making her day brighter.
Kathy's Reply:
Date: Nov 02, 2019, 6:52 pm
Thank you so much. I appreciate your kind words! Please do not hesitate to call on me to help you again.
Date: May 17, 2019
Name:
Sue W
State/Province:TN
Excellent delivery service. BEAUTIFUL and fresh flowers.
Kathy's Reply:
Date: May 21, 2019, 9:50 am
Thank you so much !!
Date: May 15, 2019
Name:
SHANNON S
State/Province:TN
Website was easy and quick, delivery was very quick. Awesome company!
Kathy's Reply:
Date: May 15, 2019, 9:10 am
Thank you so much!! We appreciate your continued business!
Date: May 11, 2019
Name:
Heidi S
State/Province:TN
The flowers was perfect and went above and beyond making my corsage for my mom to wear to church on Mother's Day. I would highly recommend this florist. I have never been unsatisfied with any of their work I have ordered through the years.
Date: May 10, 2019
Name:
P B
State/Province:TN
Great service and always willing to go the extra step! Flowers were the perfect color and fit for the occasion.
Date: May 09, 2019
Name:
Jeff K
State/Province:TN
Could not ask for someone caring and more helpful than Kathy. My Hometown Florist.....
Kathy Brooks's Reply:
Date: May 09, 2019, 6:51 pm
My pleasure!! Thank you for your continued support!!
Date: May 03, 2019
Name:
Dawn F
State/Province:TN
Thank you Kathy for making my moms grave such amazing arrangements. Our family is very blessed to have such a caring professional to work with in Newport.
Date: Apr 25, 2019
Name:
Brandi F
State/Province:TN
Very thankful for Petals Florist!!! I had forgot about the corsage and buttaneur for this years prom. Luckily when I contacted Kathy, she didn't hesitate to help me. They are gorgeous!!!
Date: Jan 20, 2019
Name:
Kathy B
State/Province:TN
Great florist.
Date: Jan 19, 2019
Name:
Sandra C
State/Province:TN
Always beautiful flowers and wreaths and so accommodating...even when I call on them at the last minute!
Date: Jan 12, 2019
Name:
Leslie H
State/Province:TN
They delivered a beautiful bouquet within 2 hours on a Friday after I put an order in on 1800 flowers. very sweet employees and wonderful service!
Date: Dec 14, 2018
Name:
David H
State/Province:TN
Great service. My wife loved the arrangement.
Date: Nov 14, 2018
Name:
Charles S
State/Province:GA
I was out-of-state and this was my first time ordering from this shop, though it was for a somber occasion. I was quite pleased with the ordering process and the customer service. I had forgotten to attach my name to the arrangement, and received a call the upon receiving the order to confirm who it was from and who it was for.
Kathy 's Reply:
Date: Nov 15, 2018, 7:49 am
Thank you so much for your order !! We are very happy to help !! Have a great day !
Date: Oct 02, 2018
Name:
Amy Y
State/Province:FL
Completely overjoyed with the beautiful flowers Kathy created for my daughters wedding. Having a destination wedding was stressful enough, but after communicating with Kathy, we were confident she understood exactly what my daughter wanted. The bridal bouquet was breathtaking, the bridesmaids flowers and boutonnieres were exactly what we asked for. The flowers were delivered exactly on time, and Kathy even took the extra flowers we wanted for the dinner tables and arranged them for us. Without a doubt, the best choice we could have made. Thank you Kathy so much!
Date: Sep 29, 2018
Name:
Katie P
State/Province:TN
Couldn’t be happier with the beautiful basketball arrangement Kathy made! It was absolutely perfect! So helpful and talented!
Date: Sep 28, 2018
Name:
Missy R
State/Province:NC
Exceptional customer service, and exquisite floral arrangements!! I have relied on Petals Florist for many occasions, and being from out of town, I know that I can call Kathy and everything will be taken care of beautifully!
Date: Sep 28, 2018
Name:
Andrea S
State/Province:TN
Excellent customer service I needed a very last minute corsage the colors matched perfectly for my daughters dress and was ready in less than an hour!
Date: Sep 28, 2018
Name:
Jennifer E
State/Province:TN
Such a great florist with friendly staff. A homegrown talent that chooses to make the right flower arrangement for your every need. I am never disappointed with anything that I purchase or special order. Such a wonderful staff that is always ready to provide a 5 star service. Everyone should use this florist. No one will be disappointed.
Date: Sep 28, 2018
Name:
Dawn L
State/Province:TN
Kathy always goes above and beyond for anything I have ordered. The floral arrangements are always on point with any occasion or special request I have had!!
Date: Sep 28, 2018
Name:
Louanna O
State/Province:TN
Whatever the occasion, Petals delivers a fabulous product with top notch, personal service.
Date: Sep 27, 2018
Name:
Mike H
State/Province:TN
I have used Petals many times and they have never disappointed me with the arrangement or the customer service. They are 5 STAR and would recommend them for any event or occasion.
Date: Sep 27, 2018
Name:
Bradley K
State/Province:TN
I have found the store's owner, Kathy, to be very helpful and knowledgeable in the florist business. Kathy is always helping her community, especially Newport and Cocke County's schools. She discounts items so that local schools would not go over budget. High school students love Kathy's unique designs for corsages and boutonnieres for proms. Very artistic creations. Very fresh and colorful flowers. Lots of fun to visit her store.
Date: Sep 18, 2018
Name:
Morgan P
State/Province:TN
I contacted Petals needing a bouquet with a very short notice. They went above and beyond to help me get exactly what I needed and exceeded all of my expectations! Customer service is outta this world! Thanks Petals!!!
Date: Sep 17, 2018
Name:
Annette B
State/Province:TN
Petals is great! They always come through with exactly what one asks for in regards to design. The arrangements are affordable and of great quality.
Date: Sep 17, 2018
Name:
Chandie C
State/Province:TN
I can't say enough great things about Petals Florist. Every order I get from them is beautifully done. There is no better florist around. Highly recommend for any of your flower needs.
Date: Mar 13, 2018
Name:
Charles T
State/Province:TN
I felt bad because my wife is allergic to Lavender and most the basket was lavender products but the basket was pretty even though she couldn't use it.
Kathy's Reply:
Date: Mar 13, 2018, 12:48 pm
Oh my goodness! I had no idea, I am so sorry! It was a relaxation basket which involves A LOT of lavender!! I will definitely keep that in mind for her gift next year. THANK YOU FOR YOUR ORDER!
Date: Feb 17, 2018
Name:
Malinda W
State/Province:TN
I received a flower arrangement for valentines... a tiger and a box of candies .. they did a very nice bow with the roses, the heart candies were a nice treat , and very nice size (tiger ) to be a medium size. Very friendly service as I received the gifts from the delivery person. This shop is in our town , my husband is a truck driver and just ordered from a website online because he couldn’t make it home .. you won’t be disappointed with whatever you order !
Kathy 's Reply:
Date: Feb 17, 2018, 12:09 pm
Thank you very much !
Hopefully when your hubby returns home you will be able to enjoy the chocolates together !
Date: Jan 17, 2018
Name:
Patrick C
State/Province:TN
Everything exceeded my expectations. The person that made my arrangement even modified it to my liking.
Date: Jan 02, 2018
Name:
Rhonda B
State/Province:TN
Great service.
Date: May 16, 2017
Name:
Patti S
State/Province:TN
Received a lovely cut flower arrangement, savory/sweet treat gift basket & box of chocolates for Mothers Day.
Date: Mar 04, 2017
Name:
LaMar B
State/Province:UT
We placed an order from out-of-state for a funeral that we were not able to attend in person. The Petals Florist staff was very kind and helpful and they made a beautiful arrangement to deliver to the funeral home. They also went the extra mile and sent us a picture of the arrangement. I would highly recommend Petals and will definitely use them again when ordering flowers in the Newport area.
Kathy's Reply:
Date: Mar 04, 2017, 9:15 am
It was our pleasure! THANK YOU!
Date: Apr 15, 2016
Name:
gail c
State/Province:TN
Received the beautiful floral arrangement for my birthday and was very pleased. They are still lovely after several days.
Date: May 22, 2015
Name:
Lori T
State/Province:TX
I didn't see the flowers that were sent but heard how beautiful they were. The flowers that my mom ordered on behalf of our families for the funeral were absolutely perfect and beautifully done. She would have loved them. Thank you so much!!
Kathy's Reply:
Date: May 22, 2015, 9:30 am
Thank you - Its always a pleasure!!!
Date: Apr 20, 2015
Name:
Billie R
State/Province:OH
I was given the name of two shops in town. The first shop was too difficult to navigate.This site was easy to use. When I needed to follow up by telephone, I was pleased with the results.
Kathy's Reply:
Date: Apr 21, 2015, 5:26 am
Thank you so much. We really appreciate your business and look forward to serving your floral needs again.
Date: Mar 27, 2015
Name:
A J
State/Province:SC
We were in town for my father's funeral and happened upon Petals Newport for floural arrangements for the services. We did not have a recommendation and were not sure who to use at the time. The service was exemplary and the kindness of the staff made us feel like they truly cared. The product was equal to the staff and the arrangements sent to the church were better than I could have anticipated. I would recommend Petals Newport to anyone who is looking for a flourist. Thank you Petals!
Kathy's Reply:
Date: May 22, 2015, 9:33 am
You are very welcome. Hope all is going well with your family. The loss of a father is very hard. Continued prayers for your family.
Date: Mar 03, 2014
Name:
April D
State/Province:TN
Very nice arrangement. I was pleased!
Kathy's Reply:
Date: May 22, 2015, 9:34 am
Thank you so much for your order! I appreciated the opportunity to help you. Have a nice day!
Date: Jan 30, 2014
Name:
Alice B
State/Province:KY
Date: Jan 05, 2014
Name:
kaye B
State/Province:TN
Petals flower shop is the best, !!!!!! Love every thing they do.
Date: Jan 05, 2014
Name:
kaye B
State/Province:TN
Petals flower shop is the best, !!!!!! Love every thing they do.
Date: Sep 29, 2013
Name:
Paula S
State/Province:TN
So great to order flowers from out of town and know they're delivered and a quality product. Thank you!!
Date: Jun 13, 2013
Name:
Craig A
State/Province:MO
Was extremely pleased. Family was very happy with the flowers. Reminded them of their mother who was an avid gardener. Thank you....
Date: Mar 17, 2013
Name:
William G
State/Province:CT
Very friendly-great service and beautiful flowers!! Thanks.
Date: May 23, 2012
Name:
Lois D
State/Province:TN
The floral arrangement was absolutely beautiful. I appreciated the information provided to lengthened the beauty of the flowers. They did last for a long time.
Lois Dyer
Date: Mar 16, 2012
Name:
William G
State/Province:CT
Easy to order. Flowers delivered on time. Will use again
Date: Feb 18, 2012
Name:
SHERRY B
State/Province:TN
Very Happy with your service, Thank you again
Date: Feb 10, 2012
Name:
Michael G
State/Province:TN
I was very pleased with the arrangement. It was the prettiest, most tasteful arrangement at the funeral service. My compliments to you all.
Date: Dec 19, 2011
Name:
Sara B
State/Province:TN
Beautiful.
Date: Jun 02, 2011
Name:
James G
State/Province:NC
Web Site was easy to use. Flowers were delivered on time as requested.
Date: May 12, 2011
Name:
Kim G
State/Province:FL
Petals Florist's flowers were so fresh and beautiful. The staff was so helpful and polite. I will use them again.
Date: Feb 17, 2011
Name:
Jeannie S
State/Province:TN
The flowers were the most beautiful I had ever received and they smelled wonderful. I really liked them better than red roses, plus I liked the square glass container they received in. I am very happy with them!
Date: Jan 29, 2011
Name:
Wendee N
State/Province:SC
I use Petal's for all my floral needs. I am away from my parent's and when I want to send something special, Petal's is always there. The quality of the flowers is beyond words and the arrangement is spectacular. My parents always love the beauty and it gets better each and everytime. They always enjoy and can't wait to see what I (and Petal's) will send next. Thanks to everyone at Petal's.
Date: Jul 29, 2010
Name:
Deborah C
State/Province:TX
